These Terms & Conditions govern your access to and use of the nurstargame platform, including all games, promotions, account services, and payment transactions. Please read this document carefully before creating an account or placing any wagers.
nurstargame is strictly available to Philippine residents aged 21 years and above. Age verification is mandatory. Creating an account on behalf of a minor or providing false age information is a serious violation of these Terms and applicable Philippine law.
nurstargame operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). All gaming activity conducted through this platform is subject to PAGCOR's rules, regulations, and oversight requirements.
Each player may hold only one nurstargame account. Duplicate accounts are prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances held therein pending investigation.
All bonuses and promotional offers at nurstargame are subject to specific wagering requirements, time limits, and game restrictions as detailed in individual promotion terms. Acceptance of any bonus constitutes agreement to those terms.
Players are solely responsible for the confidentiality of their login credentials. nurstargame will never request your password. Any unauthorized access to your account must be reported immediately to nurstargame support via live chat.
nurstargame reserves the right to suspend, restrict, or permanently close any account found to be in violation of these Terms, engaged in fraudulent behavior, or operating in breach of applicable Philippine law or PAGCOR regulations.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and nurstargame ("nurstargame," "we," "us," "our"), the operator of the online gaming platform accessible at nurstargame.one. nurstargame is licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) to offer online gaming services to eligible players in the Philippines.
By accessing the nurstargame website, registering an account, logging in, depositing funds, or participating in any game or promotional activity on the platform, you unconditionally accept and agree to be bound by these Terms in their entirety, including any supplementary documents referenced herein — including but not limited to the Privacy Policy, the Responsible Gaming Policy, and all applicable game-specific and promotion-specific rules.
nurstargame operates in compliance with applicable Philippine laws governing online gaming, including the applicable PAGCOR regulatory framework. Players are responsible for ensuring that online gaming is lawful in their individual jurisdiction before accessing the platform.
Access to nurstargame is strictly limited to individuals who are 21 years of age or older, consistent with Philippine gaming regulations administered by PAGCOR. This age restriction applies to all forms of gaming activity available on the platform, including live casino, slots, bingo, and sports betting.
nurstargame applies mandatory Know Your Customer (KYC) age verification procedures. All players must submit a valid government-issued Philippine identification document prior to receiving full account access, including the ability to deposit, withdraw, and play real-money games. Accepted identification documents include:
nurstargame reserves the right to request additional documentation at any time for the purpose of identity, age, or source-of-funds verification. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and restriction of withdrawals pending compliance.
The nurstargame platform is operated under a PAGCOR license applicable to the Philippines. Players accessing the platform must comply with the laws of the jurisdiction in which they are located. nurstargame does not accept registrations from jurisdictions where online gaming is prohibited by law. It is the Player's sole responsibility to determine whether their use of the platform is lawful in their jurisdiction.
When registering an account, you agree to provide accurate, complete, and current information. You must promptly update your account information if any details change. nurstargame reserves the right to void any account or withhold any winnings if registration information is found to be false, inaccurate, or misleading at any time.
Each individual may maintain only one (1) nurstargame account. Operating multiple accounts — whether under the same or different personal details — is strictly prohibited. If nurstargame identifies multiple accounts held by the same individual, all duplicate accounts will be closed and any accumulated balances, bonuses, or winnings across those accounts may be forfeited in their entirety pending investigation.
You are solely responsible for maintaining the confidentiality of your nurstargame login credentials, including your username and password. All activity conducted through your account — including wagers placed and withdrawals requested — is your responsibility, whether or not you personally authorized such activity.
You must notify nurstargame immediately via the 24/7 live chat support if you suspect unauthorized access to your account or if your login credentials have been compromised. nurstargame will never contact you by email, SMS, or any messaging platform requesting your password. Any such communication is not from nurstargame and should be reported to support.
Before processing any withdrawal, and periodically during the account lifecycle, nurstargame may require Players to complete KYC verification. This may include submission of government-issued photo ID, proof of address, and proof of payment method ownership. Accounts that fail to complete verification within the specified timeframe may have withdrawal capabilities suspended until verification is satisfactorily completed.
An account is considered inactive if there has been no login activity for a continuous period of twelve (12) months. nurstargame reserves the right to apply an inactivity administrative fee to dormant accounts as specified in the current fee schedule communicated to the Player at the time of account creation or as subsequently updated. Players will be notified prior to any inactivity fee being applied. Any remaining real-money balance after the application of inactivity fees remains the property of the Player and is recoverable upon account reactivation subject to KYC verification.
Players may request voluntary closure of their nurstargame account at any time by contacting the support team via live chat. Account closure requests will be processed within five (5) business days. Any remaining real-money balance at the time of closure will be returned to the Player via their verified payment method, subject to completion of any pending KYC verification. Bonus balances are forfeited upon voluntary account closure.
nurstargame accepts deposits via the following payment methods available in the Philippines: GCash, Maya (formerly PayMaya), BPI Online, BDO Online, UnionBank Online, GrabPay, 7-Eleven CLiQQ, USDT TRC20, and Coins.ph. Payment methods and their availability are subject to change at nurstargame's discretion. All deposits must be made from payment accounts registered in the Player's own name. nurstargame does not accept deposits from third parties on a Player's behalf.
Minimum and maximum deposit amounts apply per transaction and are displayed in the Cashier section of the platform at the time of deposit. nurstargame does not charge fees for standard deposits; however, your payment provider may apply their own transaction charges, for which nurstargame bears no responsibility.
Withdrawals are processed to the same payment method used for the most recent deposit, subject to KYC verification being fully completed. Minimum withdrawal amounts and processing timelines vary by payment method as follows:
nurstargame reserves the right to conduct security and verification checks prior to processing any withdrawal. Withdrawal requests may be delayed if KYC documentation is incomplete, if unusual account activity is detected, or if the account is subject to an ongoing investigation. In no case will legitimate verified withdrawals be unreasonably withheld.
The primary currency for all transactions on nurstargame is Philippine Peso (PHP / ₱). Where cryptocurrency deposits are accepted (USDT TRC20), the equivalent PHP value at the prevailing exchange rate at the time of deposit will be credited to the Player's wallet. Exchange rates applied are determined by nurstargame and are subject to change without notice.
nurstargame maintains Player funds in accounts segregated from operational funds in compliance with PAGCOR licensing requirements. This ensures that your deposited balance is protected and available for withdrawal independent of nurstargame's operational financial position.
All bonuses, free spins, cashback offers, and other promotional incentives offered by nurstargame are subject to wagering requirements and specific terms as communicated at the time of offer. By accepting any bonus, you agree to the applicable wagering conditions and understand that bonus funds are not immediately withdrawable as cash.
A wagering requirement indicates the number of times the bonus amount (or bonus plus deposit, depending on the promotion) must be wagered through qualifying games before a withdrawal may be made. For example, a bonus subject to a 20× wagering requirement on a ₱500 bonus means ₱10,000 must be wagered before the bonus-derived balance becomes withdrawable. Specific wagering multipliers, eligible games, and contribution percentages are detailed in individual promotion terms available on the nurstargame Promotions page.
nurstargame actively monitors for bonus abuse, which includes but is not limited to: opening multiple accounts to claim bonuses multiple times, exploiting technical errors in bonus calculations, placing low-risk or hedged bets solely to meet wagering requirements, or colluding with other Players to circumvent bonus terms. Accounts found to be engaged in bonus abuse will have bonuses and associated winnings voided and may be subject to permanent closure.
All bonuses are subject to expiry periods as specified in individual promotion terms. Bonus funds and free spin winnings that are not wagered within the specified validity period will be automatically removed from the Player's account without notice. It is the Player's responsibility to monitor the status of active bonuses through the account dashboard.
All Random Number Generator (RNG) games available on nurstargame are supplied by licensed third-party game providers whose RNG systems are independently certified by accredited testing laboratories. Published Return to Player (RTP) percentages represent theoretical long-term averages over millions of game rounds and do not guarantee outcomes for individual sessions.
Live dealer games on nurstargame are streamed from certified studio facilities operated by licensed providers including Evolution, SA Gaming, and Pragmatic Play Live. Dealer procedures, card handling, and game outcomes are subject to the applicable provider's certified protocols. In the event of a technical disconnection during a live game, the game result as recorded by the provider's system will be deemed final.
Sports betting markets on nurstargame are provided by licensed sportsbook operators. Odds are subject to change at any time prior to the locking of a bet. Bets accepted after a match has commenced may be voided at nurstargame's discretion if it is determined that the bet was placed with knowledge of the in-progress result. Void bets are refunded to the Player's wallet at the staked amount.
In the event of a software or hardware malfunction, miscommunication error, or any other technical failure that affects the outcome of a game, nurstargame reserves the right to void all bets associated with the affected game round. No liability is accepted for losses arising from technical failures beyond nurstargame's reasonable control. Winnings generated during a verifiable malfunction period are not valid and will not be paid.
Minimum and maximum bet limits apply per game and per table as displayed within each game interface. nurstargame reserves the right to adjust bet limits for individual players at any time, including implementing reduced limits on accounts suspected of irregular betting patterns, without prior notice and without obligation to explain the reason for such adjustment.
nurstargame is committed to promoting responsible gaming and protecting vulnerable individuals from the potential harms associated with gambling. The platform provides a suite of responsible gaming tools accessible to all verified account holders directly through account settings.
nurstargame strictly enforces the 21+ age requirement at the account registration stage through mandatory KYC verification. Accounts found to belong to individuals under the age of 21 will be immediately suspended and any deposited funds returned to the original payment source, with winnings forfeited.
If you believe a minor has gained access to a nurstargame account, please contact our 24/7 support team immediately. For additional responsible gaming resources, please visit our dedicated Responsible Gaming page.
The following conduct is expressly prohibited at nurstargame and constitutes grounds for immediate account suspension, forfeiture of balances, and potential reporting to PAGCOR and relevant Philippine law enforcement authorities:
All content on the nurstargame platform — including but not limited to the nurstargame name, logo, website design, software, text, images, game interfaces, promotional materials, and any other materials — is the intellectual property of nurstargame or its licensed providers and is protected under applicable Philippine and international intellectual property law.
Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use the nurstargame platform solely for personal entertainment purposes. Any reproduction, distribution, modification, public display, or commercial use of nurstargame content without express written authorization is strictly prohibited and may result in civil and criminal liability under Philippine law.
nurstargame collects, processes, and stores personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission of the Philippines.
By registering an account, you consent to nurstargame processing your personal data for the purposes of account management, identity verification (KYC), fraud prevention, regulatory compliance, customer support, and where applicable, the delivery of personalized promotions. Full details of our data collection practices, processing purposes, data retention periods, and your rights as a data subject are set out in the nurstargame Privacy Policy, which forms an integral part of these Terms.
To the maximum extent permitted by applicable Philippine law, nurstargame shall not be liable for:
In all cases where nurstargame's liability cannot be excluded under Philippine law, nurstargame's total aggregate liability to any individual Player in respect of any claim shall not exceed the total amount deposited by that Player in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit nurstargame's liability for fraud, gross negligence, or any other liability that cannot be excluded by applicable Philippine law.
nurstargame reserves the right to modify, update, or replace any part of these Terms at any time. When material changes are made, nurstargame will notify registered Players via the email address on file and/or by displaying a prominent notice on the platform prior to the effective date of the change.
Your continued use of the nurstargame platform after the effective date of any revision constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request voluntary account closure as described in Section 3.4. The most current version of these Terms is always accessible at nurstargame.one/terms-conditions.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute between a Player and nurstargame relating to any transaction, game outcome, or account matter, the Player must first submit a formal complaint to nurstargame's customer support team via live chat or email. nurstargame will endeavor to resolve all disputes within fourteen (14) business days of receipt of a formal complaint.
If a dispute cannot be resolved through internal support channels, it may be escalated to PAGCOR as the applicable regulatory authority. PAGCOR's dispute resolution procedures and contact details are available through official PAGCOR government channels. Both nurstargame and the Player agree to cooperate fully with any PAGCOR-initiated dispute investigation.
For disputes not resolved through the above channels, the parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.
For questions, concerns, or formal complaints regarding these Terms and Conditions, please contact nurstargame through the following channels:
nurstargame's customer support team is staffed 24 hours a day, 7 days a week, including Philippine public holidays. Tagalog and English language support is available across all contact channels.
PAGCOR-regulated, GCash-ready, and built for Filipino players. Over 600 games available the moment your account is verified. 21+ only.
21+ Available to verified Filipino players aged 21 and above only. Gambling involves financial risk — always play within your means.